HomeHow to make a claim-Home Insurance

How to make a claim-Home Insurance


In the event of a claim, contact your insurance company via email or call to the call center/ register the claim on your insurance company’s website or app as soon as possible.

Claim form

Your insurance company will provide you with a claim form, which should be filled out and sent back as soon as possible

Document submission

As part of the application process, you may also need to submit certain documents. These include: First Information Reports (FIR), rental agreements, court summonses, repair bills, legal opinions, fire brigade reports, invoices of personal belongings, hospital bills, and supplier bills for replacement etc. Additional documents may be requested depending on the nature of the claim. Make sure you have the copy of the policy, the policy number, your identification, and proof of your address, in case you need to show them.

Damage Evaluation by surveyor

Please cooperate with the surveyor during the inspection process and make sure all documents are provided in order to expedite the settlement of your home insurance claim

Claim Settlement

Upon completion of the surveyor’s assessment, the insurance company will settle the claim once all the documentation is processed

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